PRIME MOTION— Help

Settings reference Settings — License

Settings — License

Prime Motion is a subscription. This tab is where you sign in, where you can see the state of that subscription, and where you find out how long the app will keep working if the workshop loses its internet connection.

The License tab, signed out
The License tab, signed out

Signing in

  1. Open Settings → License.
  2. Press Sign In.
  3. Enter the email address and password for the account the subscription was bought with.
  4. Press Sign In.
The Sign In panel
The Sign In panel

Once you are signed in, the app checks your subscription with the account service and remembers the answer. It re-checks about once a day while it has an internet connection, quietly, in the background — you will not be asked to sign in again each morning.

Status

The Status row is the whole picture in one line.

StatusWhat it means
Signed outNo account is signed in on this tablet
ActiveA current subscription, checked recently
Active (trial)You are inside the trial period
Active — verified offlineThe app cannot reach the internet, and is running on the last answer it was given
License expiredThe subscription reached its end date
Subscription canceledThe subscription was cancelled
No license on this accountSigned in successfully, but this account has never had a subscription

When you are signed in, extra rows appear beneath it: which Plan you are on, the date it is Valid through, and — when the app is working from a cached answer — how much Offline use is left and when it Last verified.

Working without internet

A tablet at a machine is often nowhere near a router, and that must never be the reason a job stops. So the app does not need to be online to work.

When it cannot reach the account service, it falls back to the last answer it received and keeps going for ten days from that check. The Status row changes to Active — verified offline and an Offline use left row appears so you always know how much runway you have.

Verify Now forces the check immediately rather than waiting for the daily one. It is the right button to press after buying a subscription, after renewing one, or after bringing the tablet back into Wi-Fi range when you would rather not wait.

What needs a subscription, and what does not

Exactly three things require an active subscription:

Requires a subscriptionAlways available
Starting a job — a single file, a project run, or resuming oneOpening and viewing designs already on the tablet
Exporting a program from ManufacturingJogging, homing, probing and zeroing
Creating a new designThe tool library, macros, wizards, history and every setting

The dividing line is deliberate. Everything you have already made stays open to you whatever the state of the subscription — an operator can always open a design and look at it. What a subscription buys is making new work and cutting it.

Signing out

Sign Out on the Account row removes the account from this tablet and asks you to confirm first. Your designs, tool libraries, macros and machine profiles all stay exactly where they are — they belong to the tablet, not to the account.